Shipping & Delivery
Please allow a business day for processing prior to being shipped for Standard shipping. We use Australia Post for Australia orders and DHL for orders outside Australia.
We offer the following shipping options at checkout:
Standard: Arrives in 3-14 business days
- Free in Australia for orders over $50
- $10 for orders less than $50
- Arrives in 3-6 business days for QLD, NSW, VIC
- Arrives in 5-14 business days for TAS, SA, WA, NT
Express: Arrives in 1-2 business days
- Rate calculated at checkout
- Processed next business day
DHL Express Worldwide
- Free in New Zealand for orders over $100
- A door-to-door delivery estimated to be delivered by the end of the next possible business day
- Rate calculated at checkout
Current Delays
Australia Post is experiencing delays for Express Post in some regions of up to 9 business days and extended delays of up to 20 business days for standard shipping orders. These delays are due to the increased high volume in mail, and reduced staff at facilities across Australia due to lockdown restrictions. These impacts may also cause delays in shipping updates via your tracking number.
Thanks for your patience while we work with Australia Post to deliver your parcel safely. Please visit here for more information.
INTERNATIONAL ORDERS
Duties and Taxes for International orders are not included in the total upon checkout. The recipient is responsible for those charges upon delivery.
ADDITIONAL INFORMATION
- We process orders Monday-Friday (excluding holidays).
- We don’t deliver orders on Sundays or holidays.
- You will receive an email with the tracking number once the label has been created for your order.
- Please ensure your shipping address is correct as we are unable to redirect orders once they are on their way to you.
- Orders are unable to be collected from our warehouse.
