Shipping & Delivery
The holiday season is all about enjoying some sweet rides with friends and family. As a result orders placed between the 25th December and the 2nd of January may have some delays due to busy shipping periods and public holidays for our warehouse staff to take and enjoy the stoke of riding with mates.
All orders will be processed by the 2nd January and shipped in accordance with our shipping timeframes seen on this page.
Penny Skateboards uses Australia Post to deliver its products and customer orders to all locations across Australia.
Standard shipping throughout Australia takes 2 – 12 days to arrive. Please check your location on the map below.
To ensure that your delivery is received as quickly as possible, we recommend supplying a business address or PO Box to receive the goods.
IMPORTANT INFORMATION
Penny Surfboards are only available to ship within Australia with Standard Shipping.
Please ensure your shipping address is correct as we are unable to redirect orders once they are on their way to you.
Our Delivery time starts from the moment an order is accepted and includes a 24 hour period where your item will be processed and dispatched by our warehouse.
We work closely with our shipping partner Australia Post to minimize any potential impact of custom delays.
REGISTERED POST
Registered post is currently not available through the Penny Online store.
INTERNATIONAL SHIPPING
We offer Express 4 Day Shipping to all allowed countries.
Please note the customer will be responsible for any taxes or duties your country charges on imported goods. Free shipping does not apply to international orders.
FREE SHIPPING
*Advertised free shipping applies to domestic shipping only. International shipping costs apply.
CUSTOMER CARE
For further information regarding delivery to your area please visit the Australia Post website. http://auspost.com.au
Alternatively you can contact a Penny customer care representative by phoning 1300 362 025 or use our contact form.