Shipping & Delivery
INTERNATIONAL DELIVERY DELAYS
Penny Skateboards utilises the services of Australia Post. Please see all updates on international shipping here.
16 April 2020
Please be advised that Penny Skateboards warehouses are still in operation and working closely with our shipping partners to ensure we can fulfil your orders and keep your stoke levels high during the uncertainty of Covid-19.
There may be some delays with international shipping due to the logistical strains our country is under, however we will ensure that we keep you up to date via your tracking numbers. Penny Skateboards utilises the services of Australia Post. Please see all updates on international shipping here.
We are committed to the safety of our community, customers and employees at a time where we must pull together. Our global warehouses have instituted appropriate staffing, building segmentation and cleanliness policies in order to put the health of their employees first.
Keep rolling on!
Penny Skateboards uses Australia Post to deliver its products and customer orders to all locations across Australia.
Standard shipping throughout Australia takes 2 – 12 days to arrive. Please check your location on the map below.
To ensure that your delivery is received as quickly as possible, we recommend supplying a business/residential address to receive the goods.
IMPORTANT INFORMATION
Penny Surfboards are only available to ship within Australia with Standard Shipping.
Please ensure your shipping address is correct as we are unable to redirect orders once they are on their way to you.
Our Delivery time starts from the moment an order is accepted and includes a 24 hour period where your item will be processed and dispatched by our warehouse.
We work closely with our shipping partner Australia Post to minimize any potential impact of custom delays.
REGISTERED POST
Registered post is currently not available through the Penny Online store.
INTERNATIONAL SHIPPING
We offer Express 4 Day Shipping to all allowed countries.
Please note the customer will be responsible for any taxes or duties your country charges on imported goods. Free shipping does not apply to international orders.
FREE SHIPPING
*Advertised free shipping applies to domestic shipping only. International shipping costs apply.
CUSTOMER CARE
For further information regarding delivery to your area please visit the Australia Post website. http://auspost.com.au
Alternatively you can contact a Penny customer care representative by phoning 1300 362 025 or use our contact form.
